MARKYT Community Resilence Scorecard Results

Empowering State and Local Government leaders with state-wide, local data to respond, recover and thrive.

The MARKYT Community Resilience Scorecard was undertaken by CATALYSE with support from LG Professionals WA and funding from the Department of Local Government, Sport and Cultural Industries from the 5th June to 8th July 2020.
The online scorecard was open to all residents aged 18+ across Western Australia, hard copies were also made available by some smaller and regional local governments.

We would like to say a huge THANK YOU to everyone who participated, 7,666 community members state-wide from 128 local government areas completed a scorecard.

Local residents across Western Australia have shown strength and resilience in response to the COVID-19 pandemic.
  • Overall general health only dropped 2 index points across West Australian communities during the COVID-19 pandemic*
  • 69% of community members feel hopeful and enthusiastic about the future
  • Community members are happy with Local Government's response to COVID-19, scoring overall performance 68/100 with a 'good' average rating
A majority of community members:
  • Believe Local Government has demonstrated clear thinking and decision making
  • Feel Local Government has shown empathy and compassion
  • Have confidence and trust in Local Government to make good decisions
  • Agree there are good health and safety practices in place at community facilities to manage COVID-19 risks
*Compared to a health survey conducted by the Department of Health in 2018.
Source: Radomiljac A, Davies C and Landrigan T. 2019. Health and Wellbeing of Adults in Western Australia 2018, Overview and Trends. Department of Health, Western Australia.

Main recovery priorities for local government

48% Economic recovery and local employment opportunities
37% Community health and wellbeing sport and recreation, library, community development, etc
35% Local infrastructure to improve roads, footpaths, cycleways, facilities, internet, etc
35% Recovery Plan in collaboration with local business and community
27% Support services for people most vulnerable to COVID-19
26% Community safety and crime prevention

The community would like Local Government to prioritise economic recovery and employment opportunities in the short-term (next 6 months).

Secondary priorities are community health and wellbeing initiatives, local infrastructure projects and engaging with local businesses and the community to develop a local Recovery Plan.

The community does not consider public health education to prevent the spread of COVID-19 to be a high priority role for local government. Instead, the focus for local government should be on providing support services for those most vulnerable to COVID-19.

With digital innovation rated the lowest priority, local governments may need to revise planned investment in Smart Cities initiatives during the COVID-19 pandemic to ensure green-lighted projects are essential, or that these projects are enablers to help address priority areas,

Spontaneous mentions under 'other' mostly related to freezing or reducing rates (2%), or cutting unnecessary spending to focus on core business (1%).

Number of respondents by location
4353 Perth Metro 
3313 Regional WA 

Number of respondents by age
157 18-24 years
825 25-34 years
1492 35-44 years
1607 45-54 years
1627 55-64 years
1399 65-74 years
559 75+ years

Top 5 concerns with COVID-19

48% Family and friends getting sick
46% Recovery of the local economy
30% Personal financial situation
29% Staying connected with others
27% Work or employment opportunities

Supported and funded by Department of Local Government, Sport and Cultural Industries.